Terms & Conditions

The following terms (which include our Shipping & Returns policy) inform you of the terms and conditions on which we supply any of the products listed on our website at www.enrichandendure.com to you. By ordering any of our Products, or by accessing and using the Website, you agree to be bound by these Terms & Conditions.

The Website is owned and operated by us. We are Enrich and Endure Limited, a company registered in Northern Ireland under company number NI616584 and with our registered office at 16 Foxleigh Fields, Banbridge, Down, BT32 4QU. Our VAT number is 170467213

Privacy Policy
This Privacy Policy tells you the basis on which any personal data we collect from you, or that you provide to us, will be processed by us. We are committed to protecting and respecting your privacy. We use the information you give to us to process orders and to help us provide an improved service. When you order we need the following information:

1Your name.
2Email address.
3Delivery address.
4Credit card or debit card number.
5Card expiry date.
6Security code.
7Telephone number (for urgent contact if there is a problem with your order and for delivery purposes).

If you sign up for our email newsletter we may notify you about changes to the Website, new services and special offers. If you do not want to receive this information please let us know by email at info@enrichandendure.com.  

We will not email you in the future unless you have given us your consent or it is directly relevant to an order you have placed.

The information we collect may be "personally identifiable" (meaning it can be used to specifically identify you as a unique person) or "non-personally identifiable" (meaning it can't be used to specifically identify you). We use both types of information, and combinations of both types, as described above.  We may use, store or transfer information wherever Enrich & Endure does business, including countries outside your own.

We do not share any of your details with third parties other than: (i) where necessary to provide your delivery; (ii) if we are under a duty to disclose or share your personal data in order to comply with any legal obligation; (iii) in order to enforce or apply these Terms and Conditions and other agreements; or (iv) to protect the rights, property, or safety of Enrich & Endure, our customers, or others (this includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction).

Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

For the purpose of the Data Protection Act 1998, the data controller is Enrich and Endure Limited (UK data controller registration number)

Whenever you use a website, mobile application, or other internet service, there's certain information that almost always gets created and recorded in an automated way. The same is true when you use our Website, and here are some of the types of information we collect in this way.

When you use the Website, our servers automatically record information about your interaction with our service ("log data"), including information that your browser sends whenever you visit a website.  This log data may include your Internet Protocol address, the address of the web page you were visiting before you came to the Website, browser type and settings, the date and time of your request, and how you used the Website. Depending on how you're accessing our service, we may use "cookies" (a small text file sent by your computer each time you visit our Website, unique to your browser), or similar technologies to record log data.  When we use cookies, we may use "session" cookies (that last until you close your browser) or "persistent" cookies (that last until you or your browser delete them). You can block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies you may not be able to access all or parts of our Website.

Our Website may contain links with other websites that are outside our control and are not covered by our Privacy Policy. If you access other sites using our links please be aware that they probably have different privacy policies than us and that we do not accept any responsibility or liability for these policies.

Use and Security
You are entirely responsible for any and all activities that occur under your account, which is provided to you by Enrich and Endure, and you agree to notify us immediately of any unauthorised use or any other breach of security.

Website Conduct
You agree to abide by all applicable local, National and International laws and regulations and are solely responsible for all acts or omissions that occur under your usage, including the content of your transmissions through the Website.

All information, designs and other information provided on the Website are the exclusive property of Enrich and Endure. The Website is for your personal non–commercial use only. You may print off one copy, and may download extracts, of any page(s) from our Website for your personal reference.

You must not modify the paper or digital copies of any materials you have printed off or downloaded in any way, and you must not use any illustrations, photographs, video or audio sequences or any graphics separately from any accompanying text. You may however, use the photographs, videos and accompanying text for personal non–commercial use on the social media sites Twitter, Pinterest, Tumblr and Facebook, provided that our status (and that of any identified contributors) as the authors of material on our Website must always be acknowledged and upon request by us you must promptly remove any photographs, videos and accompanying text that you have taken from our Website and/or in which we have intellectual property rights. Whilst we permit the use of the photographs, videos and accompanying text for personal non–commercial use on the social media sites listed, we reserve all our intellectual property rights in that material.

Price and Availability
The price listed on the Website includes V.A.T. The final purchase price in the E.U. includes the cost of the goods, V.A.T. and delivery charges but not any other relevant import, export or local taxes that are relevant to you the purchaser. These are the sole responsibility of the purchaser. V.A.T. for orders outside the E.U. is automatically discounted at the checkout when choosing your country. The final purchase price includes the cost of the goods (minus V.A.T.) and delivery charges but not any relevant import, export or local taxes that are relevant to you the purchaser. These are the sole responsibility of the purchaser.

We try to list current availability information for products sold by us on the Website. Please note that dispatch estimates are just that. They are not guaranteed dispatch times and should not be relied upon as such. As we process your order, we will inform you by e–mail if any products you order turn out to be unavailable.

In the unlikely event that something that has been ordered is out of stock we will part–ship and give you the option of a refund/exchange on the outstanding item/ items or the option of having the item charged to you and then sent on when it comes into stock if this can be possible within a reasonable amount of time.

After the order is received we will confirm your purchase by email including the details, description and price of your purchase (the "Confirmation Email"). The contract between us (the "Contract") will only be formed when we send you the Confirmation Email. Please ensure you enter your email address where requested. The Contract will relate only to those Products whose purchase we have confirmed in the Confirmation Email. We will not be obliged to supply any other Products which may have been part of your order until the purchase of such Products has been confirmed in a separate Confirmation Email. Payment of the price plus delivery charges must be made in full before dispatch of the goods.

All of our Products are handmade. Due to the nature of handmade products there will often be imperfections and small variations in colour, texture, weight, size, design or packaging, such imperfections and/or variations are not evidence of defects in the product. If you do have any queries regarding specific Products that you would like to order, email us at info@enrichandendure.com and we’ll get back to you.

Any care instructions for Products provided on the Website or that accompany the Products on delivery should be followed. We will not be liable for damage caused to any Products as a result of failure to follow the care instructions on the Website and/or those care instructions provided with the Products at the time of delivery.

Trade Description
We have made every effort to ensure photography, description and details are correct and accurate. However, slight differences in colour and texture may occur and manufacturers’ specifications may change slightly after going to press. Please note all measurements are approximate.

Risk and Title
The risk in the Products shall pass to you on completion of delivery.

Ownership of the Products will only pass to you when we receive full payment of all sums due in respect of the Products, including shipping costs.

Nothing in these Terms and Conditions shall limit or exclude our liability for: (i) death or personal injury caused by our negligence, or the negligence of our employees, agents or subcontractors (as applicable); (ii) fraud or fraudulent misrepresentation; (iii) breach of the terms implied by section 12 of the Sale of Goods Act 1979; (iv) defective products under the Consumer Protection Act 1987; or (v) any other matter for which it would be illegal for us to exclude or attempt to exclude our liability.

Subject to the above, we shall under no circumstances be liable to you, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, for any loss of profit, any indirect or consequential loss or damages arising under or in connection with the Contract, however caused or arising.

Force Majeure
We will not be liable or responsible for any failure to perform, or delay in performance of, any of our obligations under a Contract that is caused by events outside our reasonable control ("Force Majeure Event"). A Force Majeure Event includes any act, event, non-happening, omission or accident beyond our reasonable control. Our performance under any Contract is deemed to be suspended for the period that the Force Majeure Event continues, and we will have an extension of time for performance for the duration of that period. We will use our reasonable endeavours to bring the Force Majeure Event to a close or find a solution by which our obligations under the Contract may be performed despite the Force Majeure Event.

The terms of use shall be governed by and construed fully in accordance with the laws of Northern Ireland. You and we agree to submit to the exclusive jurisdiction of the courts located in Northern Ireland.

Changes to these Terms & Conditions
Any changes we may make to these Terms & Conditions in the future will be posted on this page and, where appropriate, notified to you by email. Please check back frequently to see any updates or changes to our Terms & Conditions.

Questions, comments and requests regarding these Terms & Conditions are welcomed and should be addressed to info@enrichandendure.com.